While we were traveling in Europe the Brainstorm Network enabled us and our family to easily stay in touch with our loved ones and friends! We love the quality of service and support that Brainstorm provides us even across the world.
Durees Newell

The technical support is so satisfying and refreshing after dealing with the technical support of the big national companies. Brainstorm Techs speak English that I can understand, are easy to reach and are willing to spend as much time as needed to help me with my problem. They go out of their way to help. Keep up the good work!
John and Kay Cooley

This is just a little note to let the managers of Brainstorm know what excellent customer service their employees provide! My boyfriend and I recently switched from Earthlink to Brainstorm and got DSL for the first time (confusing process if you've never had it). It was critical that we had a smooth transition of service because my boyfriend has a home based business that he operates from a website. Everyone we spoke with (I can't remember names) made the process effortless and took the time to answer our MANY questions, with patience. I work at Bank of the San Juans and customer service is our top priority.
Unfortunate, in this day and age, the majority of businesses don't have the same priority. It's comforting to know that there are still local businesses that care about people's needs and can speak to you like a real person, not a number, without all of the technical jargon.
Gold stars to all of the great people at brainstorm!!!
Sincerely, Bobbie Puckett, Bank of the San JuansWill Blanchard, Animas Valley Anglers

Your tech support guys were friendly enough and capable enough to answer my questions and help me solve a couple problems, even thought they were not directly related to my internet connections, as I had initially assumed.  It beats talking to someone overseas or some stick in the mud here in the states. I appreciate the friendly and local help- a true rarity in the global market we are finding ourselves in. 
Andrew Phillips

I want you to know that I have appreciated your reliable service and assistance with my computer needs. Sometimes it’s nice to know you are appreciated!!!!!
Janie Kratz-Swankf

Hey, you guys back in Durango. Wanted to let you I think you are doing a great job. I am in Montana for the summer in a remote cabin and by using your nationwide dialup to a number in Billings I have been able to keep in contact with the rest of the world, and it’s all thanks to you! Good job.
Joanie Jonston