Brainstorm Internet
Free WiFi Hot Spots Community Give Back Search
Brainstorm Internet
Brainstorm Home Products & Services Partners Our Company Contact
My Brainstorm
Login To Webmail
Manage Your Account
Brainstorm Links
Dial Up Numbers
Support
Downloads
Network News
Virus Alerts
Special Offers
Speed Test

Brainstorm Hosting






Learn More
Special Offer
FAQs
1) Does Brainstorm work with Macs?
2) Can I check my email from a public computer?
3) When will I be billed for my Brainstorm account?
4) How do I cancel my existing internet service?
5) How do I change my billing information, username
and password, and/or change or add email accounts?

 

 

Does Brainstorm work with Macs?
Yes! Brainstorm dial-up, and in most cases, DSL service is compatible with Macintosh computers. If you have questions as to whether or not your computer will work with Brainstorm, contact our technical support staff at (970) 247-1442.


Back to Top

Can I check my email from a public computer?
Yes, you can check your Brainstorm email account from any computer with an internet connection. Simply go to our homepage and login under the “Login to Webmail ” banner.


Back to Top

When will I be billed for my Brainstorm account?
Brainstorm bills on the first of each month, meaning there is no payment up front.


Back to Top

How do I cancel my existing internet service?
Below is cancellation information for a few major and regional ISP’s. When contacting your service provider, remember to have your username and password, mailing address, and phone number ready. Also, request that you receive a written confirmation of your request.

America Online
AOL customers can cancel their account by phone, fax, mail or online.
Phone: 1-888-265-8008
Online at http://www.aol.com, keyword "cancel"
Fax: 801-622-7969
Mail: America Online, P.O Box 1600, Ogden UT 84402-9926

Earthlink
Earthlink Customers can cancel via phone or mail.
Phone: 1-800-719-4660
Mail: 1375 Peachtree St., Level A, Atlanta, GA 30309


Back to Top

How do I change my billing information, username and password, and/or change or add email accounts?
You can change all of this information, as well as view a current usage summery using the “Manage Your Account” application found in the My Brainstorm section of the site.


Back to Top