Email Setup
Email Walkthroughs
Use the following instructions to set up a new email account. You can also use them to check the settings on an account you've already set up.
Having trouble sending (but not receiving)? If you're on a public WiFi or other network that blocks the standard port for sending mail, please see our Outgoing Port Instructions page for help on getting around this.
Forgot your email password? See our FAQ on how to reset your password.
Thunderbird
1.Open Mozilla Thunderbird
2.Click on Skip this and use my existing email
3. Fill out the following information and click Continue
4.Please fill out the information as below.
5.The account setup is completed.
OutlookExpress
- Open Outlook Express , you may have an icon on your desktop or you may find it by clicking on the Start button on the bottom left-hand corner and then clicking on Programs .
- Click on Tools up on the top.
- Click on Accounts on the bottom of the drop-down menu.
- Click on Add on the upper-right hand corner.
- Then click on Mail from the drop-down menu.
- Type your first and last name (or however you want to appear) in the window.
- Click on Next on the bottom right hand corner.
- Type your email address, ex: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Click on Next on the bottom right-hand corner.
- Up on the top it should say POP3 for incoming mail server.
- Below that type mail.gobrainstorm.net if your email address has the domain gobrainstorm.net, otherwise, enter the appropriate domain (ex: mail.animas.net, mail.sanjuanlive.net, mail.durangolive.net, mail.bsiweb.net, etc.).
- Type exactly what you put for incoming mail server also for outgoing mail server, ex: mail.gobrainstorm.net.
- Click on Next on the bottom right-hand corner.
- Type your account name, ex: This email address is being protected from spambots. You need JavaScript enabled to view it..
- Type your password and check the box for remember password.
- Click on Next on the bottom right-hand corner.
- Click on Finish on the bottom.
- Click Properties, then click the Servers tab, then put a check in "My Server requires authentication," and click OK.
- Make sure that Brainstorm is your default email account. If it isn't, then click on the Brainstorm account and then click on Set as Default
- Click on Close on the bottom and then you're finished! To check your email click on Send/Recv up on the top.
Phones&Devices
Setting up email on phones and other portable devices is not as cut and dried as doing it on a PC or a Mac. Phone and device setup tends to vary more, even in the same type, between versions. So the screens that come up may vary a little from those shown. Use the following walkthroughs more as a general guide rather than an exact recipe.
We recommend that if you call us for help setting up your device, that you first become familiar with the device itself, by learning how to use the keyboard, the menus, etc. In most cases we won't be able to help you use the device itself, but we will be able to tell you what to fill out in the setup screens.
Here are the settings we recommend, in many cases you can set up your phone yourself using the following guidelines:
- If you have a choice of POP versus IMAP we recommend POP. Either will work, but POP usually gives you more flexibility.
- Both incoming and outgoing (smtp) mail servers should be mail.gobrainstorm.net (or mail.ekiva.net if you have an email address on the Ekiva server).
- The method of authentication is password. Your username is your full email address.
- You must fill in authentication for outgoing messages (smtp). Most setup screens will leave this blank by default but you must fill it in and use password authentication. Sometimes that means you'll have to key in your username and password twice, once for incoming and once for outgoing.
Netscape
- Open Netscape navigator 7.0
- Go into Netscape Mail.
- Click Edit.
- Go to Mail & Newsgroups Account Settings….
- Remove all accounts until your screen looks like this one below.
- Only choices you should have is (Local Folders, Outgoing Server, Free Webmail)
- type mail.gobrainstorm.net, then fill in your email address, i.e. This email address is being protected from spambots. You need JavaScript enabled to view it.
- Now on the left hand side bottom CLICK: Add Account…
- Click Email Account
- Click Next
- Type in your name, for example John Smith
- Type in your email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
- Click Next
- Click POP
- For incoming server type mail.gobrainstorm.net
- For outgoing server type mail.gobrainstorm.net (if it asks)
- Click Next
- Enter your email address where is says "username"
- Click Next
- Type in what you want to Name this account, or just leave it as is. (This is just a label on the Account)
- Click Next
- Now check your spelling and click finish to save this account
- You will enter your password the first time you check email
Eudora
- Open Eudora, you may have an icon on your desktop or you may find it by clicking on the Start button on the bottom left-hand corner and then clicking on Programs.
- Click on Tools up on the top.
- Click on Options on the bottom of the drop-down menu.
- Click on Getting Started on the upper-left hand corner.
- Fill in the Real name: and Email address: fields.
- In the Mail Server (Incoming): field type mail.gobrainstorm.net if your email address has the domain gobrainstorm.net, otherwise, enter the appropriate domain (ex: animas.net, sanjuanlive.net, durangolive.net, bsiweb.net, etc.).
- In the User Name: field type your full email address again.
- In the SMTP Server (Outgoing): field type exactly what you put for Mail Server (Incoming).
• Make sure Allow authentication is checked.
- Click OK and you're done!