Brainstorm Internet Troubleshooting

Free WiFi Hot Spots

Community Give Back

Brainstorm Home

Products & Services

My Brainstorm

Login To Webmail

Manage Your Account

Brainstorm Links

Dial Up Numbers
Support
Downloads
Network News
Virus Alerts
Special Offers
Speed Test

Brainstorm Hosting

Learn More

Special Offer

Troubleshooting

Dial Up Problems
1) I am not able to connect to my Brainstorm account
2) Webpages will not display even though I am connected to Brainstorm
3) I have an unreliable connection (slow connect speed, line noise, no activity once connected, booted off a lot.)
4) I get booted off and my computer freezes whenever the phone rings.
5) “The Page Cannot Be Displayed, Cannot Find Server”
6) My computer disconnects me when I’m idle for a very short time

Email Problems

1) I am using Outlook Express. I can’t send email, but can receive it.
2) I am using Netscape 7. I can’t send email, but can receive it.
3) I am receiving a lot of spam and bulk email
4) I can’t receive email
5) “Enter Password” keeps popping back up in Outlook Express or "Internal Error Has Occured" in webmail
6) “Server unexpectedly terminated the connection.”
7) I am unable to open .eml file attachments in Outlook Express
8) Why am I not receiving the email that people are sending to me
9) I get the error "554 relay access denied." What can I do about it?
10) I am getting a Certificate Error when trying to send and receive. What does this mean and what can I do about it?